FAQs

We are continually upgrading our network. Our Internet availability is based on your home’s distance from our network connections. While we offer a range of speeds, not all speeds are available at every location. Contact us to learn about areas where we’ve recently expanded broadband or upgraded to enable even faster Internet speeds.

RTC offers modems or wireless gateways for lease or purchase. Our Modem Lease Program offers a low-cost, convenient option for equipment optimized for use with RTC High-Speed Internet service. If any trouble arises, RTC will provide technical support and replacement gear.

WiFi Connection Troubleshooting

  • Try Performing a Restart First

    Restarting your router is one of the most common solutions to internet-related issues. If this does not fix the issue, try calling (936) 327-4309 and schedule an appointment with one of our technicians.